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Terms & Conditions
Product
We have a wide variety of products that change every day. If you don’t see what you are looking, for give us a call or contact us through our website.
Even better, if you don’t see what you are looking for, we would love for you to visit our store in person. We always look forward to and enjoy meeting our website customers.
Orders
All orders are shipped within 24 hours of receiving your request.
Delivery
All orders $200.00 or more will be shipped for free.
If you choose to have the order delivered (under $200.00), we will add a seven dollar handling and shipping charge to your order on checkout.
Please indicate your preference when checking out.
Returns
Thanks for shopping at Occasions Hallmark, LLC.
If you are not entirely satisfied with your purchase, we’re here to help.
Return Policy
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Initiating a Return or Credit
Please call us at (847)918-0608, contact us through our website at the “Get in Touch” option or by email at sales@occasionshallmark.com to discuss your return with one of our helpful staff.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are nonrefundable.